Refusionspolitik

Return and Exchange Policy

We aim to provide high-quality service and transparent purchase conditions. Please review our return policy below:

1. Return Period
You may request a return within 14 days from the date you receive your order.

2. Return Conditions
Returns are accepted only if the following conditions are met:the item has not been used;original tags and packaging are intact;the item shows no signs of wear, damage, or stains.

3. Return Fee
A 30% return fee will be deducted from the total item price.
This fee covers handling, logistics, and restocking costs.

4. Return Process
To initiate a return:contact us using the provided details;receive return instructions;ship the item to the specified address.

5. Refunds
Once the returned item is received and inspected, your refund will be processed within 5–10 business days, minus the 30% return fee.

6. Exchanges
Exchanges are possible subject to stock availability. The same conditions as returns apply.

7. Exceptions
We reserve the right to refuse a return if the item does not meet the conditions listed above.